Hospital Operations & Management (O&M)
We take over the day-to-day operations of hospitals and Healthcare Centers across India
Turning disorganised setups into ,
streamlined, efficient institutions.
OPD & IPD workflows
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Accounts & Purchase
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
HR & SOPs
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
What’s Included:
- End-to-end operational oversight
- CEO/COO-level leadership & reporting
- Departmental SOP implementation
- Inter-department coordination and escalation
- Performance dashboards and MIS reporting
- Coordination with doctors
- Coordination with vendors
- Coordination with insurance, and government bodies
What we offer
Operational Leadership & Departmental Supervision
Daily review of OPD, IPD, ICU, OT, and Emergency Department-wise reporting structures On-ground team supervision (Admin, Nursing, Support Staff) Daily huddles, weekly reviews, and monthly dashboards.
SOP-Driven Workflow
Implementation
Creation and enforcement of standard operating procedures Protocol training for staff across all departments Emergency handling SOPs, TAT-based processes Documented escalation matrix to avoid confusion.
Quality & Compliance
Systems
NABH/JCI readiness from Day 1 Daily audit checklists, infection control protocols Consent management & MLC record handling Medico-legal risk assessments.
Financial
Oversight
Monitoring of daily collection, billing, and discounts Revenue stream auditing (OPD, Diagnostics, Pharmacy, IPD) Reduction of leakages & pilferage Monthly P&L tracking and business intelligence dashboards.
Staff & Consultant
Coordination
Consultant onboarding & schedule structuring Doctor coordination for surgeries, referrals, IPD shifts Nursing staff duty roster, training, and appraisals HR SOPs including hiring, KRA setting, and discipline protocols.
Marketing, Digital &
CRM Setup
Local referral development strategies Social media and Google ad campaigns Online lead management and CRM integration Call center setup and patient feedback loop creation.
Results You Can Expect
- 50% Faster Patient Turnaround Time (TAT)
- 15–25% Profitability Improvement in 6–12 months
- Zero Major Non-Compliances in NABH/JCI audits
- Real-time Dashboards and transparent MIS reports
- Staff Retention & Performance Boost via structure and training
Our On-Ground Role
Unlike traditional consultants, we don’t just suggest – we implement, supervise, and lead operations ourselves. Whether it’s a failing ICU, a delayed billing cycle, or low footfalls, we step in with solutions, team-building, and consistent monitoring.
Types of Hospitals We Serve
Private multispeciality hospitals
(30–200 beds)
Charitable hospitals & trust-run setups
(50-300 Beds)
Diagnostics & Day care center
(10-100 Beds)
Surgical Centers
(30–200 beds)
Medical Colleges
(300-1500 Beds)
Underperforming or new hospitals
(10-1000 Beds)
O&M Can Be Tailored in 3 Models
Full-Time Operations Takeover
We handle complete hospital operations under a performance-based agreement. Ideal for:
• Trustees or absentee owners
• Hospital boards wanting professional hands-off management
• Expansion-phase institutions that need senior leadership
Strategic Consulting + Onsite Management
We collaborate with your existing leadership team and actively manage daily functions, correct gaps, and guide growth. Perfect for:
• Mid-size hospitals with their own CEO/Admin
• Hospitals needing expertise without full outsourcing
• Short- or mid-term performance improvement projects
Customised O&M Plan (Hybrid Model)
We create a tailor-made engagement plan based on your hospital’s exact requirements — whether it’s taking charge of select departments, driving NABH readiness, or fixing specific inefficiencies. Ideal for:
• Hospitals needing support in specific areas (ICU, billing, HR, etc.)
• Transition-phase hospitals post-merger or leadership change
• Institutions that require flexibility and modular execution
📌 Whatever your hospital’s structure, we have a model that fits.
Why VR Care ?
- Led by hospital CEOs, not just MBAs
- Trusted by top institutions like BEL, MCGM, Surana, MPCT Hospitals etc.
- Transparent contracts with performance KPIs
- Deep experience in medico-legal protection
- In-house Hi-tech hospital software
- Government, NABH, ABHA, and insurance-compliant systems
